It’s really simple. We want you to absolutely love our products as much as we do.
Shipping & Exchange
We accept returns or exchanges within 14 days of delivery for full priced hair. All hair and packaging must be in original condition with ties intact. All hair purchased on seasonal sales including but not limited to Black Friday, Boxing day etc., is exchange only.
For Styling Tools
We accept returns or exchanges within 14 days of delivery for full priced tools. All tools and packaging must be in original condition. All hair tools purchased on sale or with a discount code are exchange only and are subject to a shipping fee. Styling Kits, exclusive promotions and other sales may have special conditions indicated in the description.